Frequently Asked Questions

We understand that leasing can be confusing - read some of our frequently asked questions below!

This depends on the type of contract taken but usually you can either hand the car back, extend the contract or purchase the vehicle from the finance company (dependent upon the funder).

We offer free UK mainland delivery to home or work. Collection depends on the type of contract taken. For contract hire or personal contract hire and contract purchase or personal contract purchase the finance company will collect the vehicle at the end of the contract unless you are purchasing the vehicle.

All vehicles include at least 12 months breakdown cover from the manufacturer although most manufacturers now offer 3 years cover fee of charge. Within the car or van book pack there will be an emergency number to contact day or night.

Yes, all vehicles include either 12 months or 3 years breakdown recovery, depending on the manufacturer. If an optional full maintenance contract is taken, breakdown is usually included as part of the contract for the full term.

If your contract included an optional relief vehicle then this can be arranged by calling the maintenance number provided by the finance company. Without a relief vehicle option a hire car can be arranged at preferential rates through the finance company.

If you included full maintenance in the contract you will receive a maintenance contact number from the finance company from which you can book the vehicle into a local approved garage. Upon request you may also be able to request free vehicle collection and delivery.

Full maintenance is available as an optional fixed monthly cost and includes all scheduled servicing as well as wear and tear items such as tyres, brakes, exhaust, battery and labour charges.